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Secure. Sustainable. Responsible​.

We're unwavering in our dedication to sustainability and social responsibility. And we’re committed to delivering measurable results and making a positive impact in both our own operations, and in the services we provide.​

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  • We made a public commitment to achieve Net Zero by 2050 with an interim target in 2030.​

  • We’re part of the Science Based Target Initiative, and we take part in the annual CDP Climate Change survey. ​

  • We’ve been awarded a Platinum Sustainability Rating from Ecovadis in 2024.

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Strengthen Operational Resilience.

Operational resilience is about being able to continue delivering what matters when disruption happens. We help organisations strengthen the cyber security capabilities, controls and ways of working that underpin operational resilience, focusing effort on where it can have the greatest impact.

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About us.

Our Approach


Our approach is practical, pragmatic and most importantly – risk-based. You can fix everything, so you need to know which risks impact your business and what can be done about them. 


We start by understanding your organisation, your critical services and the risks that could disrupt your business. We then assess the capabilities and controls you rely on, identify gaps and help you prioritise proportionate improvements.   

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About us.

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Building Resilience where it matters

At i-confidential we work with our clients to understand where disruption could have the greatest impact, identify weaknesses and put practical improvements in place.  We can deep dive on specific resilience challenges or build you a robust cyber security improvement strategy and roadmap from assessment to full delivery of the programme.

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Employee owned.

Working for you.

We are proudly employee owned, and
every team member is personally invested in delivering your success, and upholding
our reputation. It means every employee not only has a stake in i-confidential, but can shape a clear vision for our long-term future. And it’s this clarity and passion that benefits your company too.

Louise Beattie.

Chief Operating Officer

"We take pride in being an employee-owned company, where every team member is personally committed to your success and our reputation. This ownership means that each employee not only has a stake in​
i-confidential but also contributes to shaping our long-term vision. We believe this clarity and passion directly benefits every client."

FAQ's

What is operational resilience?

Operational resilience is an organisation’s ability to continue delivering its critical services when disruption occurs.

 

Is operational resilience the same as business continuity?

 

No. Business continuity is an important part of operational resilience, but resilience also depends on areas such as cyber security, third-party risk, incident response, technology, people and effective controls.

 

Do you provide an operational resilience assessment?

 

We can assess the technology and cyber security capabilities and controls that support operational resilience, identify weaknesses and recommend practical improvements. We also have experience helping organisations achieve DORA compliance, so where relevant we can align our assessment and recommendations to specific regulatory requirements.

 

Are there specific operational resilience regulations in the UK and EU?

 

Yes. UK financial services firms are subject to FCA, PRA and Bank of England operational resilience requirements covering important business services, impact tolerances, mapping and testing. Further requirements on operational incident reporting and third-party arrangements are due to take effect from March 2027. The EU Digital Operational Resilience Act (DORA) applies to a wide range of financial entities operating in the EU. It covers ICT risk management, incident reporting, resilience testing and ICT third-party risk.

 

Is operational resilience regulation limited to financial services?

 

No. The EU’s NIS2 Directive applies cyber risk management and incident reporting requirements across a much broader range of essential and important sectors, while the Critical Entities Resilience Directive focuses on the resilience of organisations delivering essential services.

Ready to Learn More?
 

Get in touch to discuss how i-confidential can help strengthen resilience, prioritise improvement activity and support better decision-making

What We Deliver

  • Cyber security and resilience assessments

  • Risk and control reviews

  • Third-party risk management

  • Incident response and exercising

  • Security metrics and continuous control monitoring

  • Security strategy and improvement roadmaps

 

The Outcome

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  • Greater confidence in your ability to withstand and respond to disruption

  • Clear visibility of the risks and weaknesses that impact your business

  • Practical, prioritised actions to strengthen resilience over time

 

Resilience is the sum of many parts     

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Operational resilience does not come from a single framework, tool or project. It comes from understanding what matters, managing the right risks and building effective capabilities across your organisation.

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We provide expert security resources to help organisations strengthen resilience, manage risk, and implement robust cyber security frameworks.​

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Whether clients need senior leadership, project management, or deep technical expertise, we source and deploy specialists who integrate seamlessly into their teams.​

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The following categories outline the key areas in which we provide highly skilled professionals, ensuring our clients have​
the right expertise at the right time to address their security challenges.

Our Expertise.

Senior​ Management​​

  • Chief Information Security Officer​
    (Interim of full-time)​

  • Programme Director​

  • Programme Management

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Project​ Management​​

  • Cyber Security​

  • IT / Technical​

  • Scrum Master​

  • Operational Resilience​

  • Education & Awareness

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Specialist​ Expertise​​ SME​

  • Cyber Security​

  • Network Security​

  • Firewalls / Proxy​

  • SOC​

  • Incident Management​

  • Data Privacy

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Analyst​​

  • Business / Change​

  • Data / IT​

  • Cyber Security​

  • SOC / Threat​

  • Testing

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Risk​

  • Technology Risk​

  • Risk & Controls​

  • Third-Party Risk​

  • Assurance​

  • Resilience

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IAM Specialists​​

  • Sailpoint​

  • CyberArk​

  • Delinea​

  • Beyond Trust​

  • Oktar​

  • One Identity​

  • PING

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Architect​

  • Security​

  • Solutions​

  • Cloud​

  • Enterprise

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